General & Getting Started

Set-up

• What do I do after I’ve signed up to Beamin'?

Cash-out pot

• Why is there nothing showing in my Beamin' pot?
• Can I withdraw from my Beamin' pot at any time?
• My cash-out pot is wrong - can you help?
• How is my Beamin' pot calculated?

Discounts and cashback

• My discount has not worked - what should I do?
• Can I use my discount online?
• Can I use my discount in store?
• Where can I get a discount for?
• Why can't I access my benefits?

Eligibility

• My income has changed, am I still eligible for Beamin'?

Charges

• How much does Beamin' cost?
• Do you charge extra for the benefits?
• What if I don't have enough month in my Beamin' pot to cover the sign up fee? (£50)
• What happens if I do not earn enough money to cover my weekly Beamin' fee?

Leaving Beamin'

• What do I do when I leave?
• Can I close my Beamin' account?