We take all feedback seriously. To submit a complaint, please contact us at help@beamin.co.uk or call 0121 368 7366.
Once we receive your complaint, we will acknowledge it within 48 hours and begin our investigation. Our investigation typically takes up to 72 hours. After completing the investigation, we will respond to you with the outcome.
We aim to resolve all complaints promptly and efficiently while ensuring appropriate actions are taken to address any issues raised.